Cold Stone Creamery

  • Restaurant #20741
  • (804) 364-3330
  • 11800 W Broad St, Ste 2206
  • Richmond, VA 23233
  • Short Pump Town Center


  • Mon 12:00PM - 8:30PM
  • Tue 12:00PM - 8:30PM
  • Wed 12:00PM - 8:30PM
  • Thu 12:00PM - 8:30PM
  • Fri 12:00PM - 9:00PM
  • Sat 12:00PM - 9:00PM
  • Sun 12:00PM - 8:00PM

Contact Us

About Cold Stone®

For more than 30 years Cold Stone Creamery® Richmond, VA has been serving up the finest, freshest Ice Cream Creations™, Cakes, Shakes and Smoothies. We use only the highest quality ingredients and mix your custom Ice Cream Creation on our frozen granite stone.

Did you know our Ice Cream is hand-crafted and made fresh in every store? It’s true! We are proud to serve you our super-premium Ice Cream, churned from the finest ingredients and mixed to order on our frozen granite store with your choice of Candy, Cakes, Fruits or Nuts.

Skip the line and order your favorite ice cream Creation, ice cream cookie sandwiches or ice cream cupcakes online for pick-up or delivery. Cold Stone Creamery also has specialty cakes for every occasion. There is always something to celebrate, so stop in at Cold Stone Creamery Richmond, VA.

Order Cold Stone Creamery Online in Richmond, VA for pick-up or delivery.

Your Local Cold Stone®

Online Ordering, take-out, and delivery services still available. *Available at select locations

Reviews by Google

  • Terry Brown

    08/13/21 - Love the ice cream!

  • EggoWaffles22

    11/15/20 - nice staff and the ice cream if so delicious

  • Lauren Knowles

    10/22/20 - I love the Birthday Cake Remix. It’s heaven.

  • Cody Simmons

    01/15/20 - Every time I've gone there has been little to no wait. Prices are reasonable given the amount of ice cream you can get.

  • Blogger CA

    01/05/20 - This ice cream is delicious - some of THE best I have ever had in the world. I tried both the strawberry & pistachio. The strawberry was delicious and if you’re a pistachio lover, you will get a large amount of nuts. I don’t know how they do it, but it tastes and feels amazing. The only downside is the price however at least visiting once is definitely worth it!


Peek Inside

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Store information for franchised locations is provided and verified by the independent owner of each location.