Cold Stone Creamery

Store #20741

11800 W Broad St, Ste 2206

Richmond VA 23233

(804) 364-3330

Location Help

Short Pump Town Center

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Dine-in and Pickup

  • Mon 11:30AM - 7:30PM
  • Tue 11:30AM - 7:30PM
  • Wed 11:30AM - 7:30PM
  • Thu 11:30AM - 7:30PM
  • Fri 10:30AM - 8:00PM
  • Sat 10:30AM - 8:00PM
  • Sun 11:30AM - 5:30PM

Delivery

  • Mon 11:30AM - 7:30PM
  • Tue 11:30AM - 7:30PM
  • Wed 11:30AM - 7:30PM
  • Thu 11:30AM - 7:30PM
  • Fri 10:30AM - 8:00PM
  • Sat 10:30AM - 8:00PM
  • Sun 11:30AM - 5:30PM

Contact Us

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About Cold Stone®

For more than 30 years Cold Stone Creamery® Richmond, VA has been serving up the finest, freshest Ice Cream Creations™, Cakes, Shakes and Smoothies. We use only the highest quality ingredients and mix your custom Ice Cream Creation on our frozen granite stone.

Did you know our Ice Cream is hand-crafted and made fresh in every store? It’s true! We are proud to serve you our super-premium Ice Cream, churned from the finest ingredients and mixed to order on our frozen granite stone with your choice of Candy, Cakes, Fruits or Nuts.

Skip the line and order your favorite ice cream Creation, ice cream cookie sandwiches or ice cream cupcakes online for pick-up or delivery. Cold Stone Creamery also has specialty cakes for every occasion. There is always something to celebrate, so stop in at Cold Stone Creamery Richmond, VA.

Order Cold Stone Creamery Online in Richmond, VA for pick-up or delivery.

My Cold Stone Club Rewards®

Earn points for your Cold Stone Creamery® purchases by being a member of My Cold Stone Club Rewards. Join today and you’ll receive:

  • A welcome Buy One, Get One FREE Creation™
  • 25 Bonus Points loaded to your account (that’s halfway to a $5 Reward!)
  • A reward every year on your birthday
  • Opportunities to receive prizes throughout the year
  • Exclusive member-only offers
Join Now

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Reviews by Google Leave a Review

  • Thomas M.

    08/27/23 - Always great, expensive but worth the money

  • Jalen Lin

    06/20/23 - great ice cream

  • Angelo Cruz

    04/16/23 - My wife & I visited here on our way out. There were only two young men working the store. I believe one was named Landon. I have to tell you I worked retail all my life and I can't tell you how impressed I was with these two young men. The line was long and the orders were varied, but these two gentlemen held the line and took care of each and every customer. Every customer walked away happy. In a post COVID world, customer service is hit or miss and it is rare to find people with a strong work ethic and great attitude. Please take care of these guys and reward them anyway you can (you don't want to lose them). Great job!

  • debbie belt

    06/27/22 - Went to get ice cream but got a smoothie instead was just okay with the smoothie wish I had got ice cream

  • Cindy Blackwell

    06/01/19 - Best ice cream in Richmond. Love the coffee lovers only & founders favorite & ice cream cookie sandwiches

Features

  • Accepts Gift Cards
  • eClub
  • Loyalty Club
  • Online Ordering
  • Delivery
  • Seating
  • Takeout

Peek Inside

Product photos in store

Store information for franchised locations is provided and verified by the independent owner of each location.