The Cold Stone Creamery Story

The Cold Stone® Culture

"We Will Make People Happy"


At Cold Stone Creamery®, we consider ourselves fortunate to be in the "people business." Who wouldn’t get a thrill out of serving up a Founder’s Favorite® or a custom Cold Stone Creation™ dreamed up by the wild imagination of an excited 5-year old peering at us through the glass? The fact is, smiling is contagious around here. You might even say we’re really in the "smiles" business.

You see, our concept of “what we do for a living” goes far beyond selling ice cream. Consider the first five words of our Mission Statement: “We will make people happy.” At Cold Stone®, we stand by these words in everything we do at our stores across the world. From the energetic Cold Stone Creamery crew singing your praises when they hear that “cha-ching” in the tip jar, to the laughter of a family enjoying an after-dinner treat – if it has to do with being happy, you’ll find it at your local Cold Stone Creamery.

We take tremendous pride in Cold Stone's innovative heritage and culture. It’s what makes us, well, us. Whether it’s in our stores or in the halls of our world headquarters office, you’ll see, smell, hear, and taste the excitement we have for what we do (especially when walking by the lab where our Tastemaster™ invents incredible new flavors of ice cream)! Quite simply, making the best ice cream for the world to enjoy is our passion, and delivering happiness is our expertise.

Ice cream innovation and excitement take place every day at every Cold Stone Creamery store. So, when something extra is happening, it's a sure bet it's something worth checking out at your local store. Keep up with us here and check in with Get in the Mix often to stay up to date with all the latest goings on in our fun, happy, sometimes crazy existence making the Ultimate Ice Cream Experience®. It might be a national fundraiser for a charitable organization or the unveiling of a brand new ice cream flavor. What’s in the mix changes all the time, but it’s always unique, and it always tastes fantastic!