About Us FAQ

Don't see your question here? Contact us with your question.

To learn more about our history, check out Our Store, Culture & Team in the Get In The Mix section.

Please visit our Contact Us page for all company contact information.

To find a Cold Stone in your area, please visit the store locator page. You can search by zip code, city and state, or you can use our interactive map to find Cold Stone locations within a geographic area.

New store openings will be marked as “Coming Soon” in the store locator. Just note that it’s only an estimated date. The store may open before or after that date.

Please visit our International page to learn more about Cold Stone Creamery locations around the world.

Please visit the Franchise Information page to learn more about franchise opportunities, requirements, and the process we use to select franchise partners.

To learn more about doing business with us, visit our Business Opportunities page. Suppliers can submit inquiries directly by completing our Supplier Application form.

We love to cater events, both large and small, with our world-famous ice cream and cakes! Each of our locations is privately owned and operated with each owner setting his/her own policy with regards to catering. For most events, all you need to do is locate the Cold Stone nearest you and place your order directly over the phone. Please contact the store(s) in your area and discuss your request with the owner or manager.

Please contact a store near you for information about catering large events.

We understand the importance of participating in our communities to make them better places to live and work. With so many worthy organizations seeking support, we recommend you contact your local store to see if they’ll support your efforts.

Please visit our Contact Us or Press Room page for media contact information and related information.

Definitely! Join our E-Club, or what we call the My Cold Stone Club™, and receive a free Cold Stone Creation when you sign up, and one on your birthday! As part of your enrollment, you’ll also receive information about special offers and events going on at a Cold Stone near you and have the opportunity to win various prizes during the year! Join the My Cold Stone Club today! 

Check out our Get In The Mix section for information about our current promotions!

That’s what we call the ‘Entertainment Factor’. It’s part of the fun, festive atmosphere in our stores that sets us apart from the competition. We seek out crew members who like to perform and we ‘audition’ them in addition to interviewing them. Think you’ve got what it takes to join our crew? Visit our Local Store Jobs page to find stores that are auditioning near you!

Public information about us can be found in the About Us and Get In The Mix sections of our site. If you are interested in detailed company information such as company facts, etc., just download our complete media kit, which is available in our Press Room