Steps to Become a Franchisee

What are the steps to becoming a franchisee? How longs does it take? On average, for a traditional location, it could take four to twelve months from the time you begin your journey until the day you open your doors. Learn more about the process below.

"The support both locally and in Corporate has been outstanding since day one. The best part of opening your own business with Cold Stone is having experts in every department helping you with your questions and providing ongoing support." -Sharon G. Cold Stone Creamery Franchisee, California.

SECTION 4: Steps To Become A Franchisee

Please read through these various steps carefully to gain a thorough understanding of the process and determine if franchise ownership, and the commitment required, is right for you.

COMPLETE OUR APPLICATION | Once your application is complete, you will receive a copy of the Cold Stone Creamery® Franchise Disclosure Document (FDD). Then, the discovery process begins to determine whether or not Cold Stone Creamery is the right choice for you.

SIGN YOUR FRANCHISE AGREEMENT | After the discovery process is complete, upon approval to move forward as a Cold Stone Creamery owner, you will sign a franchise agreement and gain immediate access to the Franchise Support Team. We can also provide a list of lenders to help you find the right funding option for your entrepreneurial dream.

SECURE YOUR LOCATION & BUILD OUT YOUR STORE | Our Real Estate Team helps you find the right location. We also offer other real estate services if you choose, including local market studies and lease negotiation. Next, you will sign the lease for your store. During store build out, your experienced support team helps with everything from creating your official construction drawings, to selecting a licensed general contractor, to ordering your equipment and décor package.

TRAIN | Prior to opening your store, you will attend a full training program at our headquarters in Scottsdale, Ariz. Forty hours of classroom training and 80 hours of in-store training equips you to run your restaurant. From people to product and marketing to media… we cover it all.

OPEN YOUR STORE | You and your support team will work together from the time you sign your franchise agreement to the time you serve your first customers, and beyond. We’ll provide ongoing operations and marketing support. When you become part of the Cold Stone Creamery family, you’ll never be on your own.

It is important that you understand all of the above steps when making your decision about whether or not to apply to become a Cold Stone® Franchisee. However, many of the steps will not apply to you if you opt to buy a pre-existing store.

What's Next?

Still interested? Think you’d make a good candidate? Then we’d love to hear from you! Contact us or just complete our franchise application.

The information on this website is for informational purposes only and is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise; nor is it directed to the residents of any particular jurisdiction. The following states currently regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington and Wisconsin. If you are a resident of one of these states, we will not offer you a franchise until we have completed the applicable registration or obtained the exemption from registration, and completed the applicable disclosure requirements. Regardless of what state you reside in, an offering can only be made by a franchise disclosure document. In addition, several countries regulate the offer and sale of franchises.